Frequently Asked Questions

• Convenience at Your Door
  You don’t have to drive anywhere, fight traffic, or rearrange your day. We bring the full grooming experience right to your home — saving you time, gas, and stress.
   
• Calm & Cage-Free
  Your pet stays on their own property, where they feel safe and relaxed. There are no cages, no noisy dryers, and no waiting with other animals — just gentle, one-on-one attention from start to finish.
   
• Personalized Care
  Every pet is different, and we take the time to work with their specific coat, temperament, and needs. Your dog or cat gets our full focus — never rushed, never overbooked.
   
• Premium Products & Expertise
  We use top-quality, holistic products like hemp spa baths, skin-soothing shampoos, and coat treatments — all chosen to keep your pet’s skin and fur healthy. Add in 13+ years of grooming experience and continuing education, and your pet is in the best hands.
   
• Peace of Mind
  Our mobile spa is fully equipped with clean warm water, professional tools, and everything needed to give your pet a safe, stress-free grooming experience.

We get this question often, and we completely understand why it’s asked! However, we don’t offer neighbor or same-area discounts, and here’s why — it comes down to time, resources, and the level of care we provide for every pet.

Each mobile grooming appointment is a private, one-on-one session that’s carefully scheduled to give your pet our full attention from start to finish. Even if we’re nearby, every grooming visit still requires:

• Fresh, clean water
  Our van carries a limited supply of water that’s used for bathing and cleaning equipment between each appointment. Depending on your pet’s size and coat, we may not always have enough water for additional pets beyond what was scheduled.
   
• Sanitizing & setup time
  We fully clean and sanitize our equipment and workspace between each groom to maintain safety and hygiene standards — this takes both time and resources.
   
• Tight scheduling
  We often have multiple appointments in different areas each day. Adding an extra appointment, even nearby, can affect the timing for other clients who’ve already booked in advance.
   
• Consistent quality for every client
  Our pricing reflects the premium level of care, convenience, and expertise that every pet receives — no shortcuts, no compromises.
   

We truly appreciate your understanding that our prices are based on quality, professionalism, and the personalized service we provide — not location.

Yes, we currently offer multi-pet discounts for pets of the same household. Ask us for more information.

📍 Riverside, Corona, and Moreno Valley, California.

If you’re just outside these cities, feel free to reach out — depending on our schedule and route, we may be able to accommodate you.

Our goal is to make luxury, cage-free grooming convenient and accessible to local pet parents who want the very best for their dogs and cats without the hassle of salon trips.

For your convenience, we accept multiple secure payment options:

💳 Credit and debit cards
🏦 Zelle
📱 Apple Cash

 or Cash

Payment is due at the time of service.

Because Lavish Paws Mobile Spa provides one-on-one, personalized appointments, your time slot is reserved exclusively for your pet. We kindly ask that you respect our scheduling by giving advance notice if you need to make changes.

• Cancellations or reschedules require at least 24–48 hours’ notice.
  This allows us to offer your appointment time to another client on our waiting list.
   
• Late cancellations or no-shows may be subject to a service fee.
  When an appointment is missed without notice, it affects our schedule and prevents another pet from receiving care.
   
• If you’re running late, please contact us as soon as possible.
  We’ll do our best to adjust, but delays longer than 15 minutes may require rescheduling to keep the day on track.
   

We understand that emergencies happen and will always do our best to work with you when unexpected situations arise. Communication is key — and we truly appreciate clients who value and respect our time and dedication as much as we value theirs.